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Privacy Policy

Information Collection

We want to assure you that our app does not collect or store any personal user data or use cookies to track user activity.

Information Usage

We do not sell, trade, or rent your personal identification information to others. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Security Measures

We take the security of your privacy seriously and have implemented appropriate technical and organizational measures to ensure the protection of any data associated with our app.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies.

Changes to our Privacy Policy

In the event of any changes or updates to our Privacy Policy, we will notify you through our app or website to ensure transparency and provide you with the opportunity to review and understand any modifications.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Privacy Policy

Information Collection

We want to assure you that our app does not collect or store any personal user data or use cookies to track user activity.

Information Usage

We do not sell, trade, or rent your personal identification information to others. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Security Measures

We take the security of your privacy seriously and have implemented appropriate technical and organizational measures to ensure the protection of any data associated with our app.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies.

Changes to our Privacy Policy

In the event of any changes or updates to our Privacy Policy, we will notify you through our app or website to ensure transparency and provide you with the opportunity to review and understand any modifications.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Privacy Policy

Information Collection

We want to assure you that our app does not collect or store any personal user data or use cookies to track user activity.

Information Usage

We do not sell, trade, or rent your personal identification information to others. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Security Measures

We take the security of your privacy seriously and have implemented appropriate technical and organizational measures to ensure the protection of any data associated with our app.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies.

Changes to our Privacy Policy

In the event of any changes or updates to our Privacy Policy, we will notify you through our app or website to ensure transparency and provide you with the opportunity to review and understand any modifications.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Frequently Asked Questions

Getting Started

Learn how to seamlessly install and set up our Shopify app to start customize your storefront.

Installing our app is simple. First, navigate to the Shopify App Store and search for our cursor customization app. Click on the "Add app" button and follow the on-screen instructions to integrate it with your store.

Yes, our app provides a preview feature that allows you to see how different cursor effects will look on your store front. You can experiment with various styles and customize them according to your preferences.

No, our app is designed to have minimal impact on your store's performance. We have optimized the code to ensure that the cursor effects run smoothly without causing any significant delays or affecting page load times.

Absolutely! Our app offers the flexibility to customize cursor effects based on specific pages or sections of your store. You can create unique styles for the homepage, product pages, collection pages, and more.

Features

Discover the inner workings of our app's powerful features.

Our app provides a wide range of customization options. You can choose from various cursor shapes, colors, sizes, and animation effects. Additionally, you can upload custom images to be used as cursors for a personalized touch.

Yes, our app supports dynamic cursor effects. You can set different cursor styles based on user interactions such as hovering over links, buttons, or specific elements on your store.

Troubleshooting

Find quick and effective solutions to common challenges that may arise while using our app's feature.

First, ensure that the app is properly installed and activated in your Shopify store's backend. If the issue persists, check your theme's settings to confirm if it supports custom cursor effects. Some themes may require additional configurations for the effects to be visible.

Currently, our app supports cursor customization for desktop and laptop devices only. As mobile devices do not have a cursor, the effects won't be visible on such devices.

- Clear your browser cache: Sometimes, cached data can interfere with the proper display of the effects. Clear your browser cache and reload your store to see if the issue is resolved.
- Check compatibility: Ensure that your theme is compatible with the cursor customization app. Some themes may have conflicting styles or scripts that can affect the appearance of the cursor effects. Reach out to our support team for assistance in resolving any compatibility issues.
- Disable conflicting apps or scripts: Temporarily disable any other apps or custom scripts that may be interfering with the cursor effects. This will help identify if there is a conflict causing the distortion.

Frequently Asked Questions

Getting Started

Learn how to seamlessly install and set up our Shopify app to start optimizing your storefront's speed.

To install the Shopify app for preload optimization, go to the Shopify App Store, search for our app, and click on the "Install" button. Follow the on-screen prompts to complete the installation process.

The system requirements for installing the preload app on your Shopify store are minimal. You need a compatible web browser and a stable internet connection. The app is designed to work seamlessly with most modern browsers.

Absolutely! We provide a detailed step-by-step guide within the app's documentation or on our website. The guide will walk you through the installation process, as well as provide instructions on how to configure and customize the preload settings to suit your specific needs.

Yes, you can install the preload app on multiple Shopify stores under the same account. Once you have installed the app on one store, you can access the app from your Shopify dashboard and repeat the installation process on any additional stores you own.

Before installing the preload app, ensure that your Shopify store is functioning properly and that you have administrative access to make changes. It's also a good idea to back up your store data and themes as a precautionary measure. Additionally, make sure to review any compatibility requirements or restrictions mentioned in the app's documentation or installation instructions.

Features

Discover the inner workings of our app's powerful preload feature and explore the myriad benefits it brings to your Shopify store.

The preload feature in our app optimizes storefront speed by proactively loading essential assets, such as images, CSS, and JavaScript files, in advance. This reduces the overall loading time for visitors and provides a faster and more seamless browsing experience.

By utilizing the preload feature, you can significantly enhance the performance of your Shopify store. The benefits include faster page load times, reduced bounce rates, improved SEO rankings, enhanced user engagement, and increased conversion rates, ultimately leading to a more successful online business.

The preload feature is designed to work with various types of content on your Shopify store, including images, scripts, stylesheets, fonts, and other essential assets. It optimizes the loading of these elements, ensuring that your storefront delivers a faster and smoother browsing experience to your visitors.

The preload feature is built to be compatible with most apps and integrations commonly used on Shopify stores. However, it's recommended to test the preload feature after installation to ensure it doesn't conflict with any specific apps or integrations that you have implemented. If you encounter any issues, our support team is ready to assist you in resolving them.

Yes, our app provides performance metrics and analytics to help you measure the impact of the preload feature. You can track metrics such as page load times, visitor engagement, conversion rates, and other relevant statistics to evaluate the effectiveness of the preload optimization on your storefront's speed.

Troubleshooting

Find quick and effective solutions to common challenges that may arise while using our app's preload feature.

Slow loading pages can be caused by multiple factors, including large file sizes, server configuration, or issues unrelated to the preload feature. Check if your images are optimized, review your server performance, and consider other performance optimization techniques. Our support team can provide guidance in diagnosing the specific issue.

Monitoring your storefront speed is crucial. You can use performance testing tools or browser developer tools to measure page load times and compare them before and after enabling the preload feature. Additionally, tracking user engagement metrics, such as bounce rates and conversion rates, can indicate the impact on user experience.

If specific elements are not preloading, check if they are correctly configured within the preload settings of our app. Ensure that the elements have the appropriate tags and attributes required for preloading. If the issue persists, our support team can assist you in troubleshooting and identifying any potential conflicts.

Page loading issues may arise due to conflicts with specific themes, apps, or custom code. Disable the preload feature temporarily to see if the pages load normally without it. If they do, reach out to our support team with the details of the problematic pages, and they will investigate and provide guidance on resolving the issue.

Terms of Service

1. Terms

By accessing the website at https://aiocean.io, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on AI Ocean’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on AI Ocean’s website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by AI Ocean at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on AI Ocean’s website are provided on an ‘as is’ basis. AI Ocean makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, AI Ocean does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall AI Ocean or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on AI Ocean’s website, even if AI Ocean or a AI Ocean authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on AI Ocean’s website could include technical, typographical, or photographic errors. AI Ocean does not warrant that any of the materials on its website are accurate, complete or current. AI Ocean may make changes to the materials contained on its website at any time without notice. However AI Ocean does not make any commitment to update the materials.

AI Ocean has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by AI Ocean of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

AI Ocean may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Ho Chi Minh and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

About us

Contact us

We’re committed to providing our customers with the best possible service, so don’t hesitate to reach out to us. We look forward to hearing from you!

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